Hulu keeps going back to home screen

Update, 12:55PM ET: Hulu let us know that while the new home screen is coming to Roku and Apple TV first, it should hit most other living room devices during the coming summer. We’ve updated ...

Jun 14, 2023 · If the issue remains unresolved, please be advised that many channels on Roku are maintained by the channel developers themselves. We suggest reaching out to Hulu's customer support team to report the issue and get help. You can contact them here. 06-15-2023 04:26 PM. 1. Wait, or press Play/Pause button. If you use the "no ads" plan and find your Hulu screen will go black during what should be commercial, you can wait a few minutes. In most cases Hulu will work again without you doing anything. Other times you need to press play/pause button to get it started back. 2.Create a free Roku account. A Roku Account gives you access to an amazing selection of films, TV shows, music and more from the Roku Channel Store. Roku provides the simplest way to stream entertainment to your TV. On your terms. Scroll down, highlight ‘Power.’. From the drop-down list, select ‘System restart.’. Go to the Hulu website, using your web browser, then sign in. Navigate to Hulu account settings, tap on ‘Manage Devices.’. With this option, log out of all devices. Reinstall the Hulu app and log in.Oct 30, 2021 · 10-30-2021 01:20 AM Hulu reverts to Home Screen after each live tv episode Device keeps resetting to the home page after each live stream episode. Have Hulu live TV. Have uninstalled Hulu, reset device & reinstalled, but continues. Have unplugged power and restarted after 5 minutes - still happening. Show software is up to date. I’m trying to login into my Hulu and every time I get to my account it boots me back to the Roku Home Screen. I’ve removed the app and redownloaded the app, I’ve restarted the Roku and still doing the same thing. Please helpMar 15, 2020 · We would recommend rebooting your network and your Roku device. Then try removing the channels from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channels back once more.

If the issue remains unresolved, please be advised that many channels on Roku are maintained by the channel developers themselves. We suggest reaching out to Hulu's customer support team to report the issue and get help. You can contact them here. 06-15-2023 04:26 PM.So, firstly, you can check the network status on your Fire Stick TV. To do so, close the Hulu App and return to Home Screen. Find out the steps for it below. Open Settings from the home screen of the Fire Stick TV and go to Network. Choose your Wi-Fi network. Press the Play/pause button on the remote to see the status.Jun 29, 2022 · This problem just started today. When I go to Hulu then navigate to the "Continue watching" group, as soon as it lands on the first show in that row, it takes me back to the Roku home screen. However, if I go to the search screen, I can search for the program, and it takes me to the series page and I can continue watching the shows. Re: Hulu keeps going back to the Roku home screen. I have three TCL tvs (relative new) all with Roku. Each tv will stop while streaming Hulu and go to the Roku home screen. This has happened mostly on Fox News but has happened on other channels. Two are wi-fi and one is wired.Aug 19, 2021 · My roku express and roku premiere 4k (older model) both began kicking back to home screen. It was after the update for hulu app earlier in the day. I have a newer Samsung smart tv. I activated the Hulu app on it that I had never used yet. The hulu app from Samsung works fine. Wanted to watch (9 perfect strangers. Glad I had an alternative ... Common Tubi Problems & Solutions. Troubleshooting Guide. Complete guide to troubleshoot Tubi app on iOS and Android devices. Solve all Tubi app problems, errors, connection issues, installation problems and crashes.

1FatMule. •. Why does hulu keep stopping, and shutting off? It can be live tv or a movie, it can be 3 minuets into a selected live channel, or 1 hour into a movie. It will be playing fine, then stop, and go back to the 'home' setting. This can happen at any time of the day, the tv is new and none of the other apps do this.06-27-2023 11:22 AM Re: ROKU reverts to Home Screen near top of the hour. How do I fix this? Hi Roku Commmunity! Please be aware that we believe this issue is now resolved. The channel provider has recently published an update that should help with the issue you are experiencing.In recent days, Hulu users have been experiencing another issue where they get a blank screen after choosing a profile or show. The ‘blank screen’ issue that many Hulu users are facing. According to multiple reports, the issue has been going on for at least a couple of weeks, and is preventing many users from enjoying their Hulu content. …For anyone with a similar issue on a TCL Roku TV of multiple apps opening the load splash screen then closing back to the home screen . . . The only way I was able to resolve my issue was to do the unthinkable. I had to do a factory rest of my Roku TV. This required setting EVERYTHING back up as though it was a new TV.Danny I am having the same problem with Met Opera on Demand, reverts back to home screen as the Hulu user— I click on it, the menu and selections come up, but once I click on an opera it bounces me back to your home screen. The Met app works fine on myiPad. Please help!

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FOX NEWS dropping off on HULU and reverts to ROKU home screen on the hour. I am having trouble with FOX NEWS on HULU. I have done all the tricks, resets and un install reinstalls. While watching live fox news, at the top of every hour , fox drops off and reverts me to the home roku screen. No other channels on hulu do this.@autumncody11 @garyb . Thanks for the inquiry. We would recommend rebooting your network and your Roku device. Then try removing the channels from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'.FOX NEWS dropping off on HULU and reverts to ROKU home screen on the hour. I am having trouble with FOX NEWS on HULU. I have done all the tricks, resets and un install reinstalls. While watching live fox news, at the top of every hour , fox drops off and reverts me to the home roku screen. No other channels on hulu do this.Press the home button on your remote and click on the gear icon to open the Settings menu. Select “My Fire TV” and click on “Restart”. Select “Restart” again to confirm the process. Method 2: Press the Select and Play/Pause button on your remote for ten seconds. Your Fire Stick will automatically restart. Explore the Hulu app and navigate the menu you see on screen for easy access to TV shows and movies you want to watch. Don’t forget to personalize your experience with the available controls and settings, before hitting that play button. If you have questions about navigation on the Hulu app, select an option below to learn more. Navigation bar.We will keep an eye out for the latest developments regarding the Roku apps crashing back to the home screen, Audio sync issues, and inform you by updating this article. Update 1 (September 11, 2023) 11:46 am (IST): Roku is now claiming that the issue is apparently on Xfinity’s end and advising affected users to get in touch with them for a …

The navigation bar location on Hulu.com or the Hulu app will vary depending on the device you use: Web browser: Located at the top of your screen ; TV-connected device: Located on the left side of your screen — scroll to the left or select back to open; Mobile device: Access navigation options from both the top and bottom of the Home page ...Hulu crashing to roku main menu. Recently when I've been using Hulu it keeps randomly going back to the main menu app select screen. I can watch for 20 minutes or so but it keeps happening. Never had an issue until a few days ago. The family uses it for live tv so it has become pretty inconvenient. Doesn't have a problem with other apps such as ...Navigate to the Settings tab, select My Fire TV, and click Reset to Factory Defaults. To proceed, select Reset on the confirmation prompt. You can also hold the Back/Return and Right direction buttons together for about 5 seconds to bring up the factory reset screen. To continue, select OK.Rayboat • Why does HULU keeps dropping my live tv shows and sends me back to the main menu I have a 1 year old Samsung smart TV, Amazon Firestick and HULU and everything has worked fine for the past year until this past week. HULU keeps dropping/closing my live tv channel that I am watching and sends me back to the main menu.Don’t worry — we can’t believe it’s already March, either. Time flies when all you can do is work, be home as much as possible, have a lot of virtual gatherings, wait for things to finally go back to semi-normal and binge-watch TV shows and...The Roku "Express Model", that had Fox News on, cuts off and goes to the goes to the "Roku Home Page" at about 9:02 AM. Fox News on my Chromebook kept working and did not cut off. All other tv's continued the broadcasting, including Fox Business. So while I still have an open mind, I tend to want to rule out Hulu being the issue.To clear Hulu’s app data, see the steps below: First, open the Settings app on your device and access the Apps tab. Locate Hulu from the list and tap its icon. Lastly, open the Storage tab and tap on Clear Data to eliminate corrupted data. Restart the Hulu app afterwards and check if the problem is solved. 11.Hulu not allowing me to stream after paying bill : I'm on a MacBook and have had no problems watching Hulu on it up until my payment method failed. I updated the card on file and it went through. My Hulu account says I've paid my bill but is still not allowing me to stream. When I try to stream it takes me to the 'select a plan' site.Step 1: Press the Home button five times. Step 2: Press the Up arrow one time. Step 3: Press the Rewind button two times. Step 4: Press the Fast Forward button two times. Step 5: After a few ...Open Hulu again . iOS. Go to your home screen; Swipe upward from the base of your screen; Look for Hulu and swipe up the app to close it . Firestick. Hit the remote’s “Home” button; Choose “Settings” and then “Applications” Press “Manage Installed Applications” Select “Hulu” Press “Force stop” 8. Reboot Your DeviceMay 30, 2023 · Highlight channel on home screen. Press * key on the Roku remote and choose Remove channel option. [Note: If this channel is one for which you have a paid subscription through Roku, there will be a "Manage subscription" option instead of a "Remove channel" option. Click this and follow the prompts to cancel your subscription. I deleted Hulu and then physically unplugged roku for several minutes. i went to channel store and reinstalled Hulu. It still showed me signed in, I would think with the channel delete I would have to resign in. But same thing bring up Hulu kicked off at who is watching screen. I seriously wish they would figure this out SOON!

Jun 20, 2022 · Go through these step by step, in order, until you diagnose and fix the exact problem. Pause and restart the video, or go back to the program menu and restart the program. Tip. In our testing, we found if you leave a program on pause for a long period of time, the advertising overlay screen may "stick." Stopping the program altogether instead ...

May 27, 2021 · My Hulu channel has always worked and 2 days ago it started going back to the home screen every time I chose it. It starts to load and then goes straight back to the home screen. I have removed it, added it back, unlinked my TV and re added Hulu. I have 4 Roku units and Hulu is working on the other TVs just not this one. In recent days, Hulu users have been experiencing another issue where they get a blank screen after choosing a profile or show. The ‘blank screen’ issue that many Hulu users are facing. According to multiple reports, the issue has been going on for at least a couple of weeks, and is preventing many users from enjoying their Hulu content. …Jun 10, 2023 · This morning I had plenty issues with HULU going back to the Roku home screen while watching Fox news; like every 15 minutes or even less. So I finally did the remove HULU app then did a restart then added HULU back. At first the same problem arose. But then inexplicably all has been well. TV shows or movies that constantly stop, exit, or take you back to the movie description page indicate an issue connecting to Netflix. Follow the troubleshooting steps for your device below to resolve the issue. ... If you're not already on the home screen, hold the PS3 button in the middle of the controller, select Quit, then select Yes.Aug 19, 2021 · My roku express and roku premiere 4k (older model) both began kicking back to home screen. It was after the update for hulu app earlier in the day. I have a newer Samsung smart tv. I activated the Hulu app on it that I had never used yet. The hulu app from Samsung works fine. Wanted to watch (9 perfect strangers. Glad I had an alternative ... EXCLUSIVE: Hulu is preparing to launch a documentary film about McKamey Manor, widely regarded as the world's most haunted house. Scroll to the bottom for a trailer. Cash Cab producer Lion Te…Go through these step by step, in order, until you diagnose and fix the exact problem. Pause and restart the video, or go back to the program menu and restart the program. Tip. In our testing, we found if you leave a program on pause for a long period of time, the advertising overlay screen may "stick." Stopping the program altogether instead ...This morning I had plenty issues with HULU going back to the Roku home screen while watching Fox news; like every 15 minutes or even less. So I finally did the remove HULU app then did a restart then added HULU back. At first the same problem arose. But then inexplicably all has been well.

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Re: Hulu exits back to the main menu unexpectedly. Try to highlight app on home screen press star then update channel. Problem seems solved. This update was not there til late afternoon yesterday EST. We will see Fox local and cnn were worst glitches and hasn’t happened since I updated. 1 Kudo.TV shows or movies that constantly stop, exit, or take you back to the movie description page indicate an issue connecting to Netflix. Follow the troubleshooting steps for your device below to resolve the issue. ... If you're not already on the home screen, hold the PS3 button in the middle of the controller, select Quit, then select Yes.Restarting the Hulu app helps when you encounter freezing by allowing updates to install and establishing new internet connections with the Hulu servers. Method 3: Sign out of Hulu. When freezing occurs on Hulu, you should sign out of the Hulu account. When you log back in, please check if Hulu keeps freezing when streaming shows.Hulu will automatically revert to the home page, even though nothing has been touched. This happens all the time since the new format. we'll be watching some show and it just stops and takes us back to the fire stick home screen . This happens to …Mar 30, 2023 · The navigation bar location on Hulu.com or the Hulu app will vary depending on the device you use: Web browser: Located at the top of your screen ; TV-connected device: Located on the left side of your screen — scroll to the left or select back to open; Mobile device: Access navigation options from both the top and bottom of the Home page ... Periodically drops svc during extended use requiring complete “reboot” drill. Seriously considering re-subscribing to (expensive) local cable cos instead of dealing with kludgey substandard Hulu. We have a recent Apple TV, and have to kill the app at least once a day. Live TV freezes regularly.When I go to live, I'm booted back to tv home screen everytime. (I'm the main account,so I know that's not the issue) . If you are using a ROKU remote, the HOME button means ROKU home. To get to the HULU home you need to hit the back button until the HOME icon is shown at the top of the screen, then scroll to it and select.When I go to live, I'm booted back to tv home screen everytime. (I'm the main account,so I know that's not the issue) . If you are using a ROKU remote, the HOME button means ROKU home. To get to the HULU home you need to hit the back button until the HOME icon is shown at the top of the screen, then scroll to it and select.Watch show for 5mins then it resets back to home screen. I have the xfinity device that's for peacock. Anyway when I watch anything on there it keeps resetting back to the home screen. I didn't have this problem a couple months before. I'm not sure if I need to update the software (which I can't find in the settings). I’m not sure if you’re ...Step 1: Close the Netflix app on your smartphone or tablet. If you’re on the web, close your web browser and try again. Step 2: Try restarting your device; whether you’re on a desktop computer ... ….

Agreed so far it runs without going back to Roku's home screen, but I noticed it blanks out for about 10 seconds at exactly 3 minutes after every hour. Obviously better than it was, but I'm not sure it's good enough for me to cancel my Sling. I'm also trying YouTubeTV and almost like that better than Sling. The Sling guide is somewhat of a pain.Then click on Logout of All Computers and launch Hulu to check if it is clear of the shutting down issue. Log out of all Computers - Hulu. If the issue persists, then check if creating a new profile for your Hulu account solves the issue. 6. Updating Firmware / Software of Device.Re: Roku Keeps Returning to Home Screen. Model: 7827X - Roku TV. Serial number: YN004U693322 (MO89D4693322) Software: 10.0.0 Build 4165-AT. Issue ID 22-157-187. Just bought the TV last month and hetting pretty fed up with this issue and customer service chat didnt help worth anything. Roku TV.In today’s fast-paced world, staying hydrated is more important than ever. Whether you’re working long hours in the office or relaxing at home, having access to clean and refreshing water is crucial for your overall health and well-being. T...Re: Hulu keeps going back to the Roku home screen. I have three TCL tvs (relative new) all with Roku. Each tv will stop while streaming Hulu and go to the Roku home screen. This has happened mostly on Fox News but has happened on other channels. Two are wi-fi and one is wired.Just got a New Westinghouse Roku smart TV Model: WR58UX4019 SKU: 6364540 and when I try to watch Hulu, I get booted back to the home screen. I get as far as loading an episode and get booted. This isn't happening on my other apps. Yes I've removed the app and yes I restarted the TV and yes I readded...Step 1: Press the Home button five times. Step 2: Press the Up arrow one time. Step 3: Press the Rewind button two times. Step 4: Press the Fast Forward button two times. Step 5: After a few ...I was watching an episode of Malcom in the Middle when all of the sudden halfway through the episode my screen goes completely black. I can’t seem to figure out a reason, but I’ve tried a lot of the recommendations for troubleshooting. 98 …May 30, 2023 · Highlight channel on home screen. Press * key on the Roku remote and choose Remove channel option. [Note: If this channel is one for which you have a paid subscription through Roku, there will be a "Manage subscription" option instead of a "Remove channel" option. Click this and follow the prompts to cancel your subscription. There are several types of security systems on the market, and finding the right one for your home takes careful consideration. The ultimate goal is keeping your house and family safe. When it comes to security, monitored systems typically ... Hulu keeps going back to home screen, Hulu rebooting to home screen. Has anyone had an issue with Hulu rebooting during viewing? We watch football on Fox and week after week it reboots. Sometimes the channel lasts 10 mins, sometimes 30. I called Hulu last week and they reset it but it still does it. When I called back they said they were having issues with others as well., What Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV) Is this happening on all of your Roku devices? Please try to update the channels by highlighting the channel tile, pressing the star button on your Roku remote, and selecting Check for Updates. If the problem still persists, please let us …, If it happens on HULU LIVE I saw this & just did it on my TV. Open the Hulu application and open its settings. (Go to top of screen - all the way to the right where it says HULU) Next, disable the option of 'Stop Live TV when Inactive'. Save changes and exit. Restart your device and see if the shutting down or crashing is resolved, We will keep an eye out for the latest developments regarding the Roku apps crashing back to the home screen, Audio sync issues, and inform you by updating this article. Update 1 (September 11, 2023) 11:46 am (IST): Roku is now claiming that the issue is apparently on Xfinity’s end and advising affected users to get in touch with them for a …, Head to Settings > Applications > Manage Installed Applications > Hulu and select Force stop . Shut down and restart your streaming device if you can’t force-stop Hulu or if the app keeps crashing. 6. Clear the Hulu App Cache. Cache files (or temporary files) help applications run faster on your device., Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more., When it comes to keeping your home clean and healthy, having a high-quality vacuum is essential. If you’re looking for an Oreck vacuum store near you, chances are you already know the benefits of this brand’s products., Jun 27, 2023 · Hi @Tony2213 . Thanks for posting regarding the issue you are experiencing with the Hulu channel crashing to the Home screen. Can you please provide a tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times and provide us with this ID) and let us know which Roku model device that the issue occurred on so we can ... , Jun 14, 2023 · Re: Hulu keeps going back to the Roku home screen. I have three TCL tvs (relative new) all with Roku. Each tv will stop while streaming Hulu and go to the Roku home screen. This has happened mostly on Fox News but has happened on other channels. Two are wi-fi and one is wired. , Hulu crashing to roku main menu. Recently when I've been using Hulu it keeps randomly going back to the main menu app select screen. I can watch for 20 minutes or so but it keeps happening. Never had an issue until a few days ago. The family uses it for live tv so it has become pretty inconvenient. Doesn't have a problem with other apps such as ... , Hisense u8g keeps going back to home screen. Not sure if anyone has had this issue but over the last week my TV (~2 months old) keeps exiting out of Netflix/Hulu/etc and going back to the home screen. It's fairly frequent now and is really quite bothering, wondering if my unit became defective somehow and if I should RMA it., So, firstly, you can check the network status on your Fire Stick TV. To do so, close the Hulu App and return to Home Screen. Find out the steps for it below. Open Settings from the home screen of the Fire Stick TV and go to Network. Choose your Wi-Fi network. Press the Play/pause button on the remote to see the status., Create a free Roku account. A Roku Account gives you access to an amazing selection of films, TV shows, music and more from the Roku Channel Store. Roku provides the simplest way to stream entertainment to your TV. On your terms., If it enters screen saver, it goes back to the show page instead of the firetv home page. At least so far. I think it depends on the app. If I pause Netflix, it goes to the home screen in about 5mins, but I’ve paused Crunchyroll and a side loaded HBO/HBOMAX app for 15-20mins and they have both stayed paused on the show without going home., Common Tubi Problems & Solutions. Troubleshooting Guide. Complete guide to troubleshoot Tubi app on iOS and Android devices. Solve all Tubi app problems, errors, connection issues, installation problems and crashes., Every single time i try to go back to watch an episode of a show it restarts it instead of resuming, which means i have to watch a bunch of ads that i've already watched again, and find where in the episode i was. I know for a fact this happens to other people on multiple different devices. If you can't fix this then you don't deserve to charge ..., Oct 29, 2021 · It only seems to be for Hulu live and only some channels. Usually I watch ID on Hulu live and keep it on all night while I sleep. When it goes to the next show, which is at the top of the hour, it just goes back to the home screen and I have to go back into Hulu live and select ID to watch the next show. This started happening a couple days ago. , If it enters screen saver, it goes back to the show page instead of the firetv home page. At least so far. I think it depends on the app. If I pause Netflix, it goes to the home screen in about 5mins, but I’ve paused Crunchyroll and a side loaded HBO/HBOMAX app for 15-20mins and they have both stayed paused on the show without going home., Tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID). Steps to reproduce the issue you are seeing. Once we have this information, we will be able to pass it along to the appropriate Roku team to investigate further., Hi @Tony2213 . Thanks for posting regarding the issue you are experiencing with the Hulu channel crashing to the Home screen. Can you please provide a tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times and provide us with this ID) and let us know which Roku model device that the issue occurred on so we can ..., Hulu rebooting to home screen. Has anyone had an issue with Hulu rebooting during viewing? We watch football on Fox and week after week it reboots. Sometimes the channel lasts 10 mins, sometimes 30. I called Hulu last week and they reset it but it still does it. When I called back they said they were having issues with others as well. , go to settings up at the top of your homepage, scroll to my Fire TV, click on it and then scroll down to reset to factory defaults after you click on this, go back and reinstall Hulu. , Jun 19, 2023 · Re: FOX NEWS dropping off on HULU and reverts to ROKU home screen on the hour. Model: 3900rw-Roku Express. software version: 12.0.0 BUild 4186-51. Serial Number (last 6) 340991. Device ID (last 6) 340991. Tracker ID: 91-244-863. Goes to home page (Roku) while watching the Fox News Channel at 2 minutes after the hour. , After performing the latest Roku software update to 12.0.0 on 4/26/2023 BritBox never loads. It spins to load then goes to the Roku Home Screen Source. My Roku keep turning off and going back to main screen in middle of a movie Source. Roku support didn’t take too long to acknowledge this issue and said that they are currently investigating it., Open Hulu again . iOS. Go to your home screen; Swipe upward from the base of your screen; Look for Hulu and swipe up the app to close it . Firestick. Hit the remote’s “Home” button; Choose “Settings” and then “Applications” Press “Manage Installed Applications” Select “Hulu” Press “Force stop” 8. Reboot Your Device, Just got a New Westinghouse Roku smart TV Model: WR58UX4019 SKU: 6364540 and when I try to watch Hulu, I get booted back to the home screen. I get as far as loading an episode and get booted. This isn't happening on my other apps. Yes I've removed the app and yes I restarted the TV and yes I readded..., Agreed so far it runs without going back to Roku's home screen, but I noticed it blanks out for about 10 seconds at exactly 3 minutes after every hour. Obviously better than it was, but I'm not sure it's good enough for me to cancel my Sling. I'm also trying YouTubeTV and almost like that better than Sling. The Sling guide is somewhat of a pain., Updated on June 20, 2022 Reviewed by Jon Fisher In This Article Jump to a Section Why Hulu Goes Black How to Fix It When Hulu Goes Dark Frequently Asked Questions In this article, we'll discuss fixing random dimming with Hulu., Press the home button on your remote and click on the gear icon to open the Settings menu. Select “My Fire TV” and click on “Restart”. Select “Restart” again to confirm the process. Method 2: Press the Select and Play/Pause button on your remote for ten seconds. Your Fire Stick will automatically restart. , Are you looking to enhance your indoor-outdoor living experience? Look no further than Phantom retractable screens. These innovative screens allow you to seamlessly transition between your indoor and outdoor spaces, bringing the beauty of n..., Unplug your tv or streaming device from the power source. Wait for 3-5 minutes, and after that plug in your router and let it boot up completely. Plug in your tv or streaming device and start it ..., Hulu will automatically revert to the home page, even though nothing has been touched. This happens all the time since the new format. we'll be watching some show and it just stops and takes us back to the fire stick home screen . This happens to …, Re: Onn Roku TV Keeps Crashing To The Selection Screen. Roku TV - D803X. ONN Model - 100018254. Serial # - X00700GU01G2. Software Version - 9.4.0 Build 4190-C4. Device ID - S06F409U01G2. It doesn't matter which app I'm using, (sling, vudu, pluto, etc), or when. It will suddenly drop me and return to the "home" screen.